Operational review will enhance policing services for Merseyside communities

Following an extensive review of its operating model, Merseyside Police is implementing the final phase of a change programme designed to enhance the service provided across the county and ensure that the force maintains its determination to put communities first.

The review, known as the Community First Operational Review (CFOR), initiated a series of changes to underpin the force’s commitment to maximising available resources to reduce crime and anti-social behaviour, prevent offending and re-offending and improve victim experiences.

Merseyside’s Police Commissioner Emily Spurrell said: “Neighbourhood policing is the bedrock of good policing, and today’s announcement is part of our ongoing commitment to making sure Merseyside Police is in the best possible position to serve our communities now and into the future.

“That means a greater focus on place with more dedicated resources into each of our boroughs and more investment in the teams that tackle the issues that matter most to local people with extra officers to respond to emergencies, tackle gang and gun crime, and protect vulnerable people. We are also boosting the teams that work to disrupt serious and organised crime and make our roads safer. All steps which will help Merseyside Police to forge even stronger connections with communities across Merseyside.

“These changes are the result of detailed analysis and review of how the organisation operates and have been developed to enable Merseyside Police to be as effective and efficient as possible, maximising our resources and ensuring officers and staff are based where they are most needed to build a safer region for all.”

Chief officers commissioned the review in January 2022 and following a comprehensive programme of research, and consultation with policing colleagues and community partners, a raft of recommended changes was approved for phased implementation, beginning in April this year.

The final phase is underway and due to conclude in October 2023, and whilst some changes may be less noticeable to the public, others are quite visible. Notably, the implementation of a City and Boroughs structure for Local Policing and the introduction of Command Team Corridors for the city and each borough, stand out as changes that will benefit all communities.

The City and Boroughs structure reflects the complex demands within the five policing areas across Merseyside. It underscores the force’s commitment to providing visible and accessible neighbourhood policing, and supports the introduction of Command Team Corridors to optimise partnership working and foster cohesive decision-making. This is all aimed at addressing local issues effectively.

In summary, the most noticeable changes are:

  • The introduction of a City and Boroughs structure for Local Policing with each of these five areas led by a Superintendent
  • A focus on place with neighbourhood, response, proactive and investigative resources dedicated to each local authority area
  • Additional patrol stations opened at Upton, Southport, Lower Lane, Admiral Street and Speke, plus the relocation of patrols based at Kirkby to Huyton – all of which optimise response times
  • The introduction of Command Team Corridors that co-locate each area’s command team from Response and Resolution, Investigation and Local Policing to enable more cohesive management and problem solving
  • Investigation split into two partner strands – Investigation and Investigation Protecting Vulnerable People (PVP) – each led by a Chief Superintendent
  • The introduction of a Child Criminal & Sexual Exploitation Team (CCSET), which will be a centralised team
  • An uplift in officer numbers across Response and Resolution, Investigation, Investigation (PVP), Matrix and Local Policing
  • Increase in Roads Policing officers – to make Merseyside’s roads safer
  • Increase in Disruption officers – to further enhance the ability to tackle serious and organised crime

Collectively, the CFOR changes allow Merseyside Police to deliver a highly localised service that is best placed to meet the needs of communities across the force area. Although the location of where some officers and staff are based has changed, the police stations with public enquiry counters and other contact methods for Merseyside Police all remain the same.

To report a crime, anti-social behaviour or a road traffic incident to Merseyside Police, use the following options:

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